1. Introduction
DIGITALUP GROUP, LLC ("DIGITALUP HOSTING", "we", "us", or "our") is committed to protecting the privacy and security of our customers and website visitors.
This Privacy Policy explains how we collect, use, store, process, and protect personal information when you use our website, products, and hosting services available through digitalup-hosting.com.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
2. Company Information
DIGITALUP GROUP, LLC
- 7345 W Sand Lake Rd Ste 210 Office 6978
Orlando, FL 32819
United States - contact@digitalup-hosting.com
- https://digitalup-hosting.com
3. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Billing information
- Company information
- Support requests
- Communications with our team
Account Information
When creating an account, we may collect:
- Username
- Email address
- Password (encrypted)
- Account preferences
Payment Information
Payments are processed by third-party providers including Stripe and PayPal. We do not store complete credit card information on our servers.
Automatically Collected Information
When visiting our website, we may automatically collect:
- IP address
- Browser type
- Operating system
- Device information
- Access times
- Referring pages
- Usage statistics
Google Analytics
We use Google Analytics to understand website traffic and improve our services. Google may collect information about your interactions with our website through cookies and similar technologies.
4. How We Use Your Information
We may use collected information to:
- Provide hosting services
- Create and manage accounts
- Process payments
- Deliver customer support
- Improve website performance
- Detect fraud and abuse
- Maintain security
- Send important service notices
- Comply with legal obligations
5. Legal Basis for Processing
Where applicable under GDPR, we process personal data based on:
- Contract performance
- Legitimate business interests
- User consent
- Compliance with legal obligations
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
Inactive or terminated accounts may have certain information retained where required by law.
7. Data Sharing
We do not sell personal information.
Service Providers
- Stripe
- PayPal
- Analytics providers
- Infrastructure providers
- Security and anti-abuse providers
Legal Requirements
We may disclose information if required by:
- Court orders
- Government requests
- Applicable laws
- Law enforcement investigations
8. International Data Transfers
As a United States-based company, information may be processed and stored in the United States.
By using our services, you acknowledge that your information may be transferred to and processed in jurisdictions outside your country of residence.
Where required, we implement appropriate safeguards for international data transfers.
9. Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission or storage can be guaranteed to be 100% secure.
10. Cookies
We use cookies and similar technologies to:
- Operate our website
- Remember preferences
- Improve functionality
- Analyze website traffic
You may disable cookies through your browser settings.
11. Your Rights
Depending on your jurisdiction, you may have rights including:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent
Requests may be submitted to: contact@digitalup-hosting.com
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites.
13. Children's Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be published on this page with a revised effective date.
15. Contact
For privacy-related questions: contact@digitalup-hosting.com
DIGITALUP GROUP, LLC
7345 W Sand Lake Rd Ste 210 Office 6978
Orlando, FL 32819
United States